Job Title: Hosted Buyer Account Manager
Location: London, United Kingdom
Travel Group is a leading B2B information and marketing solutions company
serving all segments of the travel industry including leisure/retail,
corporate/business travel, business and sports meetings, incentives, and travel
company’s portfolio includes media brands, digital media, face-to-face
exhibitions conferences and forums, online subscription information services,
business intelligence, SaaS e-commerce software, and content marketing
Manager is a part of the Hosted Buyer team and is jointly responsible for the
recruitment and management of Hosted Buyers and Group Coordinators for The Meetings
Show and The Business Travel Show Europe.
Buyer Programme ensures the attendance of top-level decision makers to the
events by arranging their travel/accommodation and organising one to one pre-scheduled
appointments with suppliers of their choice at the event.
reporting to the Hosted Buyer Recruitment Manager, requires a highly organised,
well presented professional, capable of working efficiently, in a highly
pressured environment with a team of permanent and temporary staff.
is expected to be a key feature of this role.
This role is
based in our London office.
Management of the Hosted Buyer recruitment campaign involving the sourcing and securing
of third-party Group Coordinators.
account management and monitoring of hosted buyer Group Coordinators including
providing weekly updates, attending meetings and events, performance
management, development of incentives and processing payments post-show.
marketing with dedicated Hosted Buyer social media campaign and activity.
key part in setting up Hosted Buyer online systems with appointed software
supplier, including event registration form, in system emails and workflows required
to facilitate online applications, qualification, one to one appointment
scheduling and travel arrangements.
with technology provider to resolve buyer registration issues.
management of TMS Post Event Tours schedule, including sourcing, pitching and
liaising with host destinations as well as vetting and management of
- Close liaison
with sales, marketing, and senior management colleagues.
and presentation of weekly reports and other reporting as required to directors
and wider team.
attendance at industry networking and education events, face to face meetings
throughout the UK to promote the show, establish contacts and recruit Hosted
Buyers onto the programme.
and attendance of The Meetings Show advisory board including RSVPs, meeting
notes plus travel and accommodation arrangements.
of contract with external qualifier on TMS. Maintaining the relationship and
keeping them up to date with qualification criteria and buyer lists. Reviewing
comments and giving final approval to their work.
with the marketing and hosted buyer team on the creation of promotional collateral
for hosted buyers, group coordinators and fam trips.
Event duties: Welcoming and check-in of guests at Hosted buyer welcome
reception and pre-show conference. Working on the hosted buyer information desk
in the hosted buyer lounge assisting with buyer queries. Meeting with existing
and new clients to generate new business for future events as well as
maintaining existing contracts. Buyer management of the fam trip attendees.
The Candidate will have:
Management or Customer Relationship experience within the
and negotiation skills, in order to secure Group Coordinators some of whom may
be C Level.
- A proven
understanding of and commitment to growing the program through a business
and effective organisation skills within an event management environment.
to manage a heavy workload while maintaining critical attention to detail.
technical skills and aptitude for learning bespoke internal systems.
to travel to client meetings and other industry events, sometimes outside of
knowledge of event registration systems would be beneficial, but not essential.
Please send your cover letter with compensation requirements and
your resume to [email protected]. We offer a competitive compensation package, strong benefits and
a dynamic and exciting culture.